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3 Reasons VoIP is the Affordable Business Communication Option



When you are trying to run a small business, you need to find ways to cut costs and still find reliable services in which you can trust. One of the services that can be quite costly is telecommunications. If you have a global client or customer database, it can be quite costly to keep in touch or conduct business transactions over a long distance line using a standard phone system. In this article we will discuss 3 reasons VOIP is the affordable business communication option for you to use to start running your business in this modern age.

No More physical phone lines and hardware
With a traditional phone line system you have wires and hardware hooked up to switches. These require maintenance which in turn means paying someone to come in and fix things when they go awry. You could lose customers or money if you end up having to wait an extended amount of time for someone to be available to come and see what is going on. With VOIP, the system is the phone switch. Voice data is transmitted over the internet and there is nothing on your end to worry about.

Better Customer Service and Support
When using an old phone line system you are at the mercy of the phone company. As they are operating a business model that was developed in a not so technical time, they are limited in their ability to respond to the needs of your business and are often slow and frustrating to deal with. VOIP vendors offer a business model that is modern and well equipped to help you build your business with the latest in telecom technology. You no longer need a technician to come out to fix any issues and in most cases, if there is a glitch, you will be up and running again in no time. Not only is there web based support when you are having difficulties with the system, you can also call and talk to a technician who has remote access to your service. For setup of a VOIP system, usually all it takes is downloading and installing a piece of software and connecting an Ethernet cable to your VOIP phone such as the SMB phone system. With setup being so easy to complete by yourself, there is no need to pay a technician to come in and do it for you.

No More Long Distance Charges
Perhaps the biggest reason to switch to VOIP is the money you can save in long distance charges. Since the calls go through the Internet they are not restricted and charged any internal fees or carrier charges. Most VOIP vendors even allow you to call for free without a long distance charge at all depending on where you are calling. This could save you thousands of dollars a month if you are a business that deals with a lot of global customers or clients or are using call center phone systems . With VOIP you could even consider conducting weekly conference calls or video teaching sessions to train employees overseas and still not pay any additional charges. Not only does VOIP offer more updated features that your small business could benefit from but the ability to save money on your telecommunications budget means you could increase your bottom line and grow your business a lot faster than you may have been able to before.

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